1. Everzon complies with all manufacturers' warranty policies, any defective products under warranty period will be get replaced. Please contact us or contact the manufacturers for any question.
Genral Warranty Policy:
All warranty period will be caculated from the day you’ve received the your order.
Ecig Body (mods & PVs): 3 months
Atomizers or Tanks: 3 months
Accessories: 2 months
Warranty Scope (Situations that can be get replaced)：
Ecig Body (mods & PVs): Cannot turn on the device, cannot recognize atomizer, cannot charge, button issues
Atomizers or Tanks: cosmetic defects, screw issues, etc.
Accessories: quality issues
How to get replaced (Required by orginal manufacturers)
For cosmetic defects or other issues that are visible, please take a clear picture showing the issues. Example:
For other issues that cannot be displayed by pictures, please make a video and show issues clearly in the video.
* You need to provide security numbers of all defective products, and series numbers for the products come with.
* For charge issues, please use original charger from the original manufacturer.
* Only defective parts will be get replaced, for example, the mod of a kit is defective, we will only replace the mod, not the kit.
Any defective products will be get replaced in 2-5 business days once confirmed.